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INFORMATION

 

MATERIALS

Dibond

Dibond

Photopaper on dibond.

Dibond & Acryl

Dibond & Plexiglas 

Photopaper on dibond protected by an glossy plexiglas cover.

 

SHIPPING INFORMATION

Do you ship worldwide?

Yes, we ship worldwide from Den Bosch, The Netherlands.

All orders in The Netherlands are registered and tracked.

I’ve ordered a print, when will my order be sent?

All photo prints are custom printed just for you and sent to my studio to be signed, dated and numbered. It takes maximum of 10 business.

How are the prints packaged and sent?

The photo prints are safely packaged in to protect your finished piece. Posters come rolled-up in a tube. All framed prints are sent via PostNL. You will be notified with a tracking number when your delivery is on its way.

I need my print quicker than usual – how can we arrange it? 

Sometimes it's possible to do a rush package – please email marleen@marleenserne.nl with your request and we will respond as quickly as we can.

Need more information?

Can’t find what you need? Please contact us on marleen@marleenserne.nl

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RETURNS POLICY

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Purchases of all photo prints are final. We are unable to accept exchanges or refunds of these photo prints for change of mind. If your print has been damaged in transit please notify us within 7 days of receiving the photo by emailing marleen@marleenserne.nl for assistance. Please make sure to open your package within this time.

Please keep all original packaging and the print as we may require photos or the original print to process your claim.

Marleen Serné Photography is not responsible for the damage or loss of the returning goods. When the item is received without any damage, we will refund your money. 

OTHER INFORMATION

I've seen a photo of you which I would like to have as a print. Is this possible? 

Yes. If the photo is made by me, I would be honored to custom print it for you.

I would like to have a different size of the photo, is this possible? 

We are happy to print your favourite photo in a custom size for you. Please send an email to marleen@marleenserne.nl if you would like a quotation of the custom order.

I like your photographs, can I use them?

Not unless you got permission. You can send your requests to marleen@marleenserne.nl

Trade information:

I offer a trade discount for interiors professionals only. To apply for a trade account, please complete the form below and I’ll be in touch. If you are interested in borrowing product for a commercial shoot or media coverage please contact me in the form below.

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Op alle rechtsbetrekkingen van Marleen Serné zijn de Algemene Voorwaarden van DuPho van toepassing. Klik hier

Click here for the The General Terms and Conditions 2016 of the DuPho. 

 

Copyright © 2020 Marleen Serné Photography